Project Approach


Full-Service Enhances Quality

To assure Navia Design’s program delivers high-quality construction documents, Eng. Akhtar Mohammad, fills the position of Quality Control Director. His full-time responsibility for the on-going operations of our Quality Management Program (QMP) pro-actively emphasizes quality in all phases of design commissions, from the initial proposal through the A/E’s post-construction services. Within the scope of the QMP User’s Manual, Eng. Akhtar Mohammad maintains quality control oversight of ongoing projects in various design stages to determine the applicable level of review and checking effort required to conform to the program, and prepares monthly quality control schedules based on information obtained from the project managers and principals-in-charge. Eng. Akhtar Mohammad also trains staff in the principles of independent quality control reviews as required by the User's Manual. He also audits a statistical sampling of project documents, from Navia Design’s initial proposal responding to the client'’ RFP, through all project correspondence and the final bidding documents, to assure that the client’s expectations are completely and accurately fulfilled, and that nothing “falls through the cracks.” He also issues periodic “lessons learned” to the design staff, to provide feedback on quality control advancements as a training tool.

At Navia Design, we believe that the highest level of quality assurance is attainable through a 3-tiered program of quality management in which all staff participates. The first, and probably most important, is a zero-defects attitude and constant crosschecking by design staff. We take maximum advantage of our being a full-service design firm by requiring close and constant communications between adjacent design disciplines. To maximize this unique attribute, each project manager and principal-in charge consolidates as much information as possible about existing project conditions and the clients’ needs and thoroughly briefs the design team. The team members then generate a list of questions and potential problem areas that need to be answered in the pre-design conference or during the site analysis phase.

The next element occurs after field investigation, when another team meeting is held to review the details of the project in comparison to the performance requirements of the client.

Lastly, through design development and production of construction documents, the project manager, design team, and Quality Control Director hold regular meetings to review progress and handle coordination problems that may not have been previously recognized.

We believe that this emphasis on close communications is the best error-avoidance mechanism possible.

Pre-Design Programming

"What is impossible for your company to do right now, but if it could be done, would fundamentally change the way you do business?" Quote by; Joel A. Barker.

Pre-design programming is the first critical phase of subsequent project development because it establishes your organization's vision for tomorrow. It provides a way to improve how you meet today's business challenges while planning ways to improve the management of future business challenges, opportunities and even setbacks.

Programming is an interactive partnering process with client representatives that enables Navia Design’s project team to acquire a thorough understanding of long-range strategic business goals and objectives.

By conducting a series of question and answer interviews with senior management and key associates we acquire and assess data that will help us identify the important issues that need to be addressed.

Information will include a comprehensive assessment of functional relationships to be retained or changed, building design features to accommodate future requirements, expectations regarding growth, along with a definition of the corporate vision, style and public image to be projected with the project.

The result will provide a document to be reviewed with client representatives ensuring that the information provided has been confirmed and approved before use.

The Program document will include, but will not be limited to, the following criteria:

Programming Criteria

We believe that this emphasis on close communications is the best error-avoidance mechanism possible.

Senior management mission statement defining an overview of the company's organizational structure, culture, preferred style and vision as a planning guideline for subsequent development.
Departmental functions and responsibilities including special services, current staffing by job function, future staffing requirements and projected organizational changes.
Functional adjacencies related to horizontal and potential vertical proximities between departments and special facilities as well as work groups and individuals.
Office and workstation standards comparing current sizes with a universal planning module concept to reduce the number of variable office sizes
Multi-purpose and special facilities describing current facility uses and projected future improvements and changes including size requirements, number of people using each facility and adjacent amenities as well as optional uses for specific facilities.
Special requirements including ceiling heights, floor loading, oversize storage, operable windows, outdoor patio and change rooms/locker rooms.
Circulation factor for access through the building primary and secondary corridors including common areas such as toilet rooms, mechanical, electrical and communication equipment rooms, janitor closets and related storage.
Space requirements defining column grid spacing, optimum floor size and configuration.
Safety requirements to ensure compliance with local, national rules, regulations and building codes in effect.
Future expansion concepts to consider how to accommodate a building addition or the addition of another floor.
Site development, where applicable, the building site will be examined for soil and environmental concerns, utility and telephone service and other evaluation factors.
Style, finish and image projection concepts to be considered to capture the appropriate character for the building's exterior and its interior environment.
Budgetary guidelines will be based on the capital investment allocation provided by senior management during the interview process.
Quality standards will be established in accordance with budgetary parameters and the preferred style and image to be projected.
Mechanical systems to be evaluated in terms of existing base building systems, area usage, and concentrations of people, window exposure and other factors needed to provide a well-balanced system.
Electrical, communication and lighting systems to be evaluated in terms of existing base building systems, equipment usage and special requirements.
Plumbing requirements to be evaluated in terms of existing base building systems and additional requirements.
Scheduling to acknowledge the required completion and occupancy dates will be prepared with a sequence scheduling report.
Construction approach to consider a fast track schedule, design/build method, negotiated contract basis or bidding process depending on project circumstances.